All other courses on this Campus are courses of completion.  They are self-paced training courses. Each unit has a testing component which requires you to get 100% of the test questions correct. If you do not achieve the percentage, you will be asked to review the unit again and then re-challenge the unit test. You cannot move onto a new unit until you have successfully completed the unit test (score 100%). You cannot fail these courses. You must complete the course to receive a final certificate.

What if I fail the exam on my first attempt?

Click on the “Purchase a Retest” link on the home page or on "My Course" page when logged into the site.  

How do I access the webcam exam if I purchase a course with the webcam option?

Upon successful completion of your online course with Webcam exam you will have immediate
access to the exam through our webcam proctoring partner, Integrity Advocates. You will not be able to access a webcam exam unless you have completed a course with webcam exam access. 

Certification Questions

Where is my certification valid?

Your BASICS.fst or ADVANCED.fst foodhandler certification is valid across Canada.

When will I receive my certificate or wallet card?

Once you have successfully completed and passed either BASICS.fst or ADVANCED.fst Webcam exam and it has passed the proctoring review process you will be notified that your digital certificate  is available in your "My Course" page that you can only access by logging into the site. Once logged in, you will be able to print your certificate/wallet card from your course account. The certification will be available within one week of exam completion, once approved by the webcam auditor. Non webcam courses will receive a certification in the mail.

If you have completed any other course on this portal you will be able to print your certification once the course has been completed.