Course Catalogue
FAQs
Course Access Questions
How computer literate do I need to be to take an online course?
Taking an online course is similar to reading a book. You can navigate through the chapters and pages in the same manner simply by clicking where you want to go. Instructions are provided throughout the course, and you can reach out for help via email, telephone or chat.
Is Access Instant?
Yes. Once you have completed the registration process you will receive an email immediately with your log in information. You may want to check your "junk folder" if you do not see it right away.
Can I do the course in more than one sitting?
Yes. We encourage you to work through the course at your own pace. The system will remember where you left off and start you there the next time you login.
Can I use different computers or tablets to access the course?
Yes. You can study your course 24/7 from any computer, tablet or cell phone that has an Internet connection. See Exam section below for webcam exam requirements.
What do I do if my password doesn't work?
- Use the forgot password button on the home page.
- Make sure your Caps Lock button is off, passwords are case sensitive.
- If you have logged in before, you would have been asked to change your password. If you have forgotten your new password simply click on the "Forgot my Password?" link on the student login page and your account info will be emailed to the email address you used when you first signed on.
- If you are still unable to log in please contact us at info@traincan.com
How long do I have to finish the course(s) that I have enrolled in?
Your PASSWORD will not expire. We recommend that you schedule and write your exam within 8 weeks of starting your course.
Exam Questions
How long do I have to write the exam?
- BASICS.fst students are allowed 60 minutes to write the final exam.
- ADVANCED.fst students are allowed 90 minutes to write the final exam.
Can I fail a course?
Different courses have different requirements. BASICS.
fst and ADVANCED.
fst require that you write a proctored examination upon completion. In order to obtain certification documents you must pass this examination.
A score below 74% in BASICS.fst or below 75% in ADVANCED.fst will not receive certification. If you fail either the BASICS.
fst or ADVANCED.
fst with Webcam course a Webcam Retests can be purchased through the link on your “My Courses” page when logged in.
All other courses on this Campus are courses of completion. They are self-paced training courses. Each unit has a testing component which requires you to get 100% of the test questions correct. If you do not achieve the percentage, you will be asked to review the unit again and then re-challenge the unit test. You cannot move onto a new unit until you have successfully completed the unit test (score 100%). You cannot fail these courses. You must complete the course to receive a final certificate.
What if I fail the exam on my first attempt?
Click on the “Purchase a Retest” link on the home page or on "My Course" page when logged into the site.
How do I access the webcam exam if I purchase a course with the webcam option?
Upon successful completion of your online course with Webcam exam you will have immediate
access to the exam through our webcam proctoring partner, Integrity Advocates.
You will not be able to access a webcam exam unless you have completed a course with webcam exam access. Certification Questions
Where is my certification valid?
Your BASICS.
fst or ADVANCED.
fst foodhandler certification is valid across Canada.
When will I receive my certificate or wallet card?
Once you have successfully completed and passed either BASICS.
fst or ADVANCED.
fst Webcam exam and it has passed the proctoring review process you will be notified that your digital certificate is available in your "My Course" page that you can only access by logging into the site. Once logged in, you will be able to print your certificate/wallet card from your course account. The certification will be available within one week of exam completion, once approved by the webcam auditor. Non webcam courses will receive a certification in the mail.
If you have completed any other course on this portal you will be able to print your certification once the course has been completed.
8.5.1
To view/print documents on this website you will need Adobe Acrobat Reader™.
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BASICS.fst 4th Edition with Webcam Exam 2021
Study Online — Self Paced — Immediate & Flexible Exam Scheduling — Immediate Results — Digital Certificate & Wallet Card
BASICS.fst is TrainCan's Canadian employee level food handler program. This food handler certification course meets all of the recommended requirements of all provinces and the Canadian Food Retail and Foodservices Code and Regulations. This course will help you learn important information about food safety and how to do your job better.
This online course can be completed at your own pace. The course consists of modules that must be fully completed followed by a module test. You will have unlimited attempts at passing the module test and must score 100% to proceed to the next module.
After completing the course, you will have the option to take the exam immediately or later at a convenient time. When taking the exam you must have valid photo ID and a working Webcam. A final grade of 74% is required to successfully pass the exam and be certified.
***Course fee includes the online learning and computer based WEBCAM certification exam.***
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ADVANCED.fst 4th Edition with Webcam Exam 2021
Study Online – Self Paced – Immediate & Flexible Exam Scheduling – Immediate Results – Digital Certificate & Wallet Card
ADVANCED.fst® is TrainCan's Canadian management level food safety program. It centres on the role of foodservice and food retail leaders in measuring risks, setting policies, and training and supervising employees.
This online course can be completed at your own pace. The course consists of modules that must be fully completed followed by a module test. You will have unlimited attempts at passing the module test and must score 100% to proceed to the next module.
After completing the course, you will have the option to take the exam immediately or later. When taking the exam you must have valid photo ID and a working Webcam. A final grade of 75% is required to successfully pass the exam and be certified.
***Course fee includes the online learning and computer based WEBCAM certification exam.***
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ADVANCED.fst® 4th Edition
ADVANCED.fst® is TrainCan's Canadian management level food
safety program. It centres on the role of foodservice and food retail
leaders in measuring risks, setting policies, and training and
supervising employees. Pour le français clicquez ici
The course fee includes the invigilated exam that you must write after completing the online preparation course.
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Allergen Training For the Foodservice and Food Retail Industry 2nd Edition
While general food safety training courses provide basic information on food allergy, overall, the foodservice and food retail industries still need a more in-depth understanding of the seriousness of food intolerances, food allergies, and anaphylaxis.
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Applying HACCP Principles (TM) For The Food Service Industry
HACCP is being recognized as the most efficient way to ensure the safety of food products. This course follows the classic approach to Hazard Analysis Critical Control Point (HACCP) and covers the scientific basis and methodology of HACCP.
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BASICS.fst 4th Edition
This course will help you learn important information about food safety and how to do your job better. It has been designed to meet all of the recommended requirements of the Canadian Food Retail and Foodservices Code and Regulations. The course fee includes the invigilated exam that you must write after completing the online preparation course.
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Do you live in New Brunswick, Nova Scotia or Prince Edward Island?
Click below to purchase BASICS.fst ($65.00) and to take advantage of local health unit exam proctoring each month.
New Brunswick Residents |
Prince Edward Island Residents
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Cannabis in the Workplace: Management Training
Cannabis in the Workplace: Impairment Management Training provides participants with information about cannabis in the workplace, focusing on the issue of impairment and providing practical guidance to help develop and apply appropriate and effective policies and procedures. This course has been designed for business owners, organizational leaders, and those with management responsibilities to gain a better understanding of government regulations and potential legal and HR issues surrounding Cannabis in the workplace.
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Cannabis in the Workplace: Training for Workers
Cannabis is the Workplace: Impairment Awareness Training for Workers aims to give employees the best possible understanding of the differences between medical and recreational cannabis, their responsibilities when using medical cannabis in the workplace, and employer responsibilities. This course explains the laws relating to human rights legislation and the duty to accommodate employees who have medical authorization to use cannabis. This course has been designed to educate employees about cannabis in the workplace, focusing on the issue of impairment and providing practical information about their rights and responsibilities.
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COVID-19: General Canadian Workplace Safety
COVID-19: General Canadian Workplace Safety helps participants understand COVID-19, how it spreads, and general safe work practices to protect their health and the health of others.
Participants will learn about safe practices, including: - Proper Handwashing
- Respiratory Hygiene
- Social Distancing
- Cleaning and Disinfection
- The use of non-medical face masks and gloves
- What to do if you become ill or are exposed to illness
*Note: This course is not appropriate for health care workers, or others who may work with, or in proximity to, patients diagnosed with COVID-19.
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Food Safety with Certified Thermometers and Instrumentation
Food Safety with Certified Thermometers and Instrumentation® is a thermometer training course for food handlers. While general food safety training courses provide basic information on thermometers, the foodservice and food retail industries still need a more in-depth understanding of the important role thermometers play in keeping food safe. The course will help workers learn important information about thermometers. It will help them to do their job better.
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Gluten-Free Training for the Food Service and Hospitality Industry
Training designed for food handlers to understand the essential elements of a food service gluten-free program, what is involved in offering gluten-free food, why avoiding contamination matters, and how to plan and manage your system once it is in place.
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Slip, Trip and Fall Prevention for the Hospitality Industry
Slips, trips and falls can occur in any workplace. Approximately 60,000
Canadian workers are injured each year due to slip, trip and fall
injuries. This course will explain the common causes for these types of
injuries and what preventative measure can be taken to reduce the risk
of these kinds of injuries in the hospitality workplace.
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WHMIS 2022
WHMIS 2022 online course is based on the current legislation and meets the legislated requirement for general WHMIS training. Employers must also provide workplace-specific training and instruction for each of the hazardous products in the workplace. WHMIS 2022 has come into effect with a transition period that lasts 3 years (full implementation by December 31, 2025).
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