Course Catalogue
Webcam Help Centre
On this page you will find resources and information regarding the final Webcam Exam for the BASIC.fst and ADVANCED.fst courses.
TrainCan has partnered with Integrity Advocate to provide you with a positive webcam exam experience. The final chapter of your course will outline the rules, process, and procedure for the webcam exam. The information in this final chapter will guide you to have a successful and positive experience. Please read it carefully when completing the course.
Please see some common questions below:
What does the webcam exam process look like?
What is the passing grade for the webcam exam?
Webcam certification exam passing grades: BASICS.fst (pass 74%) ADVANCED.fst (pass 75%)
When I click “Take Exam Now” nothing happens?
Integrity Advocate works on current devices and browsers (all camera-equipped computers, tablets, and smartphones.) "Current" means Windows 8 and above, and all other operating systems/browsers/devices that are up to date in their version and security patches.
See the table for a more detailed view:
| Windows | Mac | iPhone/iPad | Android | Linux | Chrome OS | |
| Operationg System | Windows 8+ | macOS 10.11+ | IOS 10.11+ (recommend at least iPhone 7) | Android 8 | Ubuntu 18.4 | Chrom 58+ |
| Processor | Intel Pentium or better | Intel | A10+ | Snapdragon or ARM | Intel or ARM | Intel or ARM |
| Free RAM | 2GB | 2GB | 2GB | 2GB | 2GB | 1GB |
| Upload Speed | 0.092 Mbps - 0.244 Mbps | |||||
| Microphone | Any Microphone, either internal or external | |||||
| Camera | 320*240 VGA resolution (minimum) internal or external | |||||
Can I use my phone, tablet or iPad instead of a computer?
Yes you can! However, please refer to the chart above to ensure your device meets the system requirements.
My Webcam Isn't working?
Please go to https://www.integrityadvocate.com/what-to-expect/traincan and use the “Try It Out” feature to test your webcam before attempting the actual webcam exam. Here you can make sure your webcam will connect using a practice session. The format of this feature is identical to what you will experience for the actual exam. You can also review the video above to see the pop up that appears to request access to your webcam after clicking “Take Exam Now”
I want to try the system before I click “Take Exam Now”?
Please go to https://www.integrityadvocate.com/what-to-expect/traincan and use the “Try It Out” feature. The format of this feature is identical to what you will experience for the actual exam.
I have concerns about privacy and what to expect? TrainCan cares about your privacy concerns and wants you to have a positive experience. For answers to these types of questions, please visit https://www.integrityadvocate.com/what-to-expect/traincan.
My session was invalid and rejected, what do I do?
Before taking the webcam exam, please review the rules and procedures to ensure you have a valid session. If you were flagged for a rule violation and receive an invalid and rejected notification, then you will need to do the exam again.
Questions? Contact us at info@traincan.com
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BASICS.fst 4th Edition with Webcam Exam 2021
Study Online — Self Paced — Immediate & Flexible Exam Scheduling — Immediate Results — Digital Certificate & Wallet Card
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ADVANCED.fst 4th Edition with Webcam Exam 2021Study Online – Self Paced – Immediate & Flexible Exam Scheduling – Immediate Results – Digital Certificate & Wallet Card ADVANCED.fst® is TrainCan's Canadian management level food safety program. It centres on the role of foodservice and food retail leaders in measuring risks, setting policies, and training and supervising employees. This online course can be completed at your own pace. The course consists of modules that must be fully completed followed by a module test. You will have unlimited attempts at passing the module test and must score 100% to proceed to the next module. After completing the course, you will have the option to take the exam immediately or later. When taking the exam you must have valid photo ID and a working Webcam. A final grade of 75% is required to successfully pass the exam and be certified. ***Course fee includes the online learning and computer based WEBCAM certification exam.***
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ADVANCED.fst® 4th EditionADVANCED.fst® is TrainCan's Canadian management level food safety program. It centres on the role of foodservice and food retail leaders in measuring risks, setting policies, and training and supervising employees. Pour le français clicquez ici The course fee includes the invigilated exam that you must write after completing the online preparation course.
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Allergen Training For the Foodservice and Food Retail Industry 2nd EditionWhile general food safety training courses provide basic information on food allergy, overall, the foodservice and food retail industries still need a more in-depth understanding of the seriousness of food intolerances, food allergies, and anaphylaxis.
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Applying HACCP Principles (TM) For The Food Service IndustryHACCP is being recognized as the most efficient way to ensure the safety of food products. This course follows the classic approach to Hazard Analysis Critical Control Point (HACCP) and covers the scientific basis and methodology of HACCP.
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BASICS.fst 4th EditionThis course will help you learn important information about food safety and how to do your job better. It has been designed to meet all of the recommended requirements of the Canadian Food Retail and Foodservices Code and Regulations. The course fee includes the invigilated exam that you must write after completing the online preparation course.
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Do you live in New Brunswick, Nova Scotia or Prince Edward Island? Click below to purchase BASICS.fst ($65.00) and to take advantage of local health unit exam proctoring each month. New Brunswick Residents | Prince Edward Island Residents |
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Cannabis in the Workplace: Management TrainingCannabis in the Workplace: Impairment Management Training provides participants with information about cannabis in the workplace, focusing on the issue of impairment and providing practical guidance to help develop and apply appropriate and effective policies and procedures. This course has been designed for business owners, organizational leaders, and those with management responsibilities to gain a better understanding of government regulations and potential legal and HR issues surrounding Cannabis in the workplace.
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Cannabis in the Workplace: Training for WorkersCannabis is the Workplace: Impairment Awareness Training for Workers aims to give employees the best possible understanding of the differences between medical and recreational cannabis, their responsibilities when using medical cannabis in the workplace, and employer responsibilities. This course explains the laws relating to human rights legislation and the duty to accommodate employees who have medical authorization to use cannabis. This course has been designed to educate employees about cannabis in the workplace, focusing on the issue of impairment and providing practical information about their rights and responsibilities.
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COVID-19: General Canadian Workplace SafetyCOVID-19: General Canadian Workplace Safety helps participants understand COVID-19, how it spreads, and general safe work practices to protect their health and the health of others.
*Note: This course is not appropriate for health care workers, or others who may work with, or in proximity to, patients diagnosed with COVID-19.
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Food Safety with Certified Thermometers and InstrumentationFood Safety with Certified Thermometers and Instrumentation® is a thermometer training course for food handlers. While general food safety training courses provide basic information on thermometers, the foodservice and food retail industries still need a more in-depth understanding of the important role thermometers play in keeping food safe. The course will help workers learn important information about thermometers. It will help them to do their job better.
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Gluten-Free Training for the Food Service and Hospitality IndustryTraining designed for food handlers to understand the essential elements of a food service gluten-free program, what is involved in offering gluten-free food, why avoiding contamination matters, and how to plan and manage your system once it is in place.
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Respect and Inclusion in the WorkplaceDiversity encompasses all of the ways that we are different from each other, including factors like ethnicity, culture, religion, age, gender, sexual orientation, and sexual identity. This course educates participants about acceptable and unacceptable workplace attitudes and behaviours, including discrimination, harassment, and bullying, identifies appropriate ways to respond, and provides practical strategies to support an inclusive workplace environment where everyone feels safe and respected. This course is endorsed by Safety Services Canada.
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Slip, Trip and Fall Prevention for the Hospitality IndustrySlips, trips and falls can occur in any workplace. Approximately 60,000 Canadian workers are injured each year due to slip, trip and fall injuries. This course will explain the common causes for these types of injuries and what preventative measure can be taken to reduce the risk of these kinds of injuries in the hospitality workplace.
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WHMIS 2015 (GHS)WHMIS 2015 online course is based on the current 2015 legislation and meets the legislated requirement for general WHMIS training. Employers must also provide workplace-specific training and instruction for each of the hazardous products in the workplace. WHMIS 2015 has come into effect with a transition period that lasts several years (full implementation by December 1, 2018). During this time, suppliers must fully comply with either WHMIS 2015 or with the “old” WHMIS (WHMIS 1988). This means that there may be hazardous products in the workplace that use WHMIS 2015 labels, classifications and Safety Data Sheets and there may be hazardous products that use WHMIS 1988 labels, classifications and (Material) Safety Data Sheets. Pour le français clicquez ici
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