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Privacy Statement

TrainCan complies with the Freedom of Information and Protection of Privacy Act (FOIPOP) and the Privacy Information And Electronic Documents Act (PIPEDA). Information collected on the registration form used is in the normal course of registration, communication and certification at TrainCan in accordance with these legislations.

This privacy policy statement applies only to the information collected online at TrainCanCampus.com

Information Collection and Use
– TrainCan is the sole owner of the personal information collected from this site. We will not sell, share, or rent this information to others.

The information about you, collected on this website, is subject to this privacy policy. By disclosing information to TrainCan, you agree to the terms of this policy.

We at TrainCan recognize the importance of protecting the privacy of our customers and other visitors to our website while permitting us to conduct legitimate business by providing services and information. Our privacy policy is stated below.

Information Collection and Storage of Personal Information - When you visit this Web site, TrainCan may collect information in two ways - through information automatically gathered from your computer or through information you voluntarily provide at this Web site. As to automatically gathered information, TrainCan collects navigational information about where visitors go on our Web site, how many visits are made to the site, when the site is visited and other non-personally identifiable information (for example, this can include domain type, browser version, service provider, IP address).

Voluntarily provided information is collected online when you register for our services or purchase our products. Whenever you register for our services or purchase our products, we will collect your name, e-mail address, mailing address, company and phone number, as well as any specific comments or questions that you provide. We also offer general "contact us" features on this Web site, in which you will be asked to provide your name and e-mail address.

We may also collect additional information, such as in connection with events, special offers, contests, or other promotions. We maintain this information in our customer database.

Use of Collected Information - The navigational information that is automatically gathered when you visit our Web site is used on an aggregate basis to evaluate the effectiveness of our Web site, to analyze trends and to administer the site. This navigational information allows us to determine such things as which areas of our Web site are most visited and difficulties our visitors may experience in accessing our Web site. 

TrainCan does not associate any navigational information with individual users. You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site, the site, or the public. This information is used:

• to deliver the service or product you requested
• to enable billing and shipping
• to provide you with information about related products and services
• to improve our website and better administer our systems. 

TrainCan does not sell, rent or trade the information you voluntarily provide to us on this Web site to unrelated third parties. TrainCan may use third parties to help us monitor site activity, and to respond to your requests for specific information.

If personally identifiable information (for example, name, address, email address, telephone number) is provided to any of these third parties, we require that such information be maintained by them in confidence. We will not share this information with any other person, company or organization, except to third parties providing products or services to you pursuant to your agreement with TrainCan, and as may be required by law.

Information concerning individuals' usage of our sites will not be disclosed to third parties except in aggregate form such that your information will not be personally identifiable.

External Sites/ Links - As a service to you, our site may feature links to external websites. TrainCan is not responsible for the privacy practices or the content of any external websites. This privacy statement applies solely to information collected by this Web site. Accordingly, we recommend that you review the privacy policy of any external websites that you may enter from our site.

Security – TrainCan limits access to the personal information collected at this Web site to employees and service providers with a valid business need for the information. Our employees are advised about the importance we place on privacy, and we hold our employees responsible for upholding our privacy standards.

Questions/Changes in Policy - If you have questions or concerns with respect to our Privacy Policy, you may direct those questions to us at the "Contact Us" section of this Web site. If elements of our Privacy Policy change, we will post the policy changes in our Privacy Policy on this Web site. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about TrainCan.

Your Rights - You may review and approve the information collected from your registration in our customer database if you wish. Upon request, we will remove any information from our customer database or change/correct personal information that you state is erroneous. However, you should understand that information about you in our database might come from a number of sources, including orders placed by you and third party mailing lists.

Registration - In order to receive our email alerts, users have to complete a registration form. During registration a user is required to give contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

Log Files - We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.

Correcting/Updating Personal Information - If a user's personally identifiable information changes (such as your postal code), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user's personal data provided to us.

This can usually be done at the edit my profile at the bottom of the e-mail broadcast or by sending an email to info@traincan.com

Notification of Changes - If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Downloads - The download facility available to course participants provides case studies, articles and presentations in a format appropriate for printing. Please observe the copyright restrictions and credit the authors as requested.

Amendment of TrainCan Practices and this Policy - This Policy is in effect as of September 16, 2011.  We will review, and may revise our privacy practices and this Policy.  Policy changes will apply to the information collected from the date of the revised Policy as well as to existing information held by us.

 

To view/print documents on this website you will need Adobe Acrobat Reader™.



BASICS.fst 4th Edition with Webcam Exam 2021


Study Online — Self Paced — Immediate & Flexible Exam Scheduling — Immediate Results — Digital Certificate & Wallet Card

BASICS.fst is TrainCan's Canadian employee level food handler program. This food handler certification course meets all of the recommended requirements of all provinces and the Canadian Food Retail and Foodservices Code and Regulations. This course will help you learn important information about food safety and how to do your job better.

This online course can be completed at your own pace. The course consists of modules that must be fully completed followed by a module test. You will have unlimited attempts at passing the module test and must score 100% to proceed to the next module.

After completing the course, you will have the option to take the exam immediately or later at a convenient time. When taking the exam you must have valid photo ID and a working Webcam. A final grade of 74% is required to successfully pass the exam and be certified.

***Course fee includes the online learning and computer based WEBCAM certification exam.***

 



$ 55.00

ADVANCED.fst 4th Edition with Webcam Exam 2021


Study Online – Self Paced – Immediate & Flexible Exam Scheduling – Immediate Results – Digital Certificate & Wallet Card

ADVANCED.fst® is TrainCan's Canadian management level food safety program. It centres on the role of foodservice and food retail leaders in measuring risks, setting policies, and training and supervising employees.

This online course can be completed at your own pace. The course consists of modules that must be fully completed followed by a module test. You will have unlimited attempts at passing the module test and must score 100% to proceed to the next module.

After completing the course, you will have the option to take the exam immediately or later. When taking the exam you must have valid photo ID and a working Webcam. A final grade of 75% is required to successfully pass the exam and be certified.

***Course fee includes the online learning and computer based WEBCAM certification exam.***

$ 119.00

ADVANCED.fst® 4th Edition


ADVANCED.fst® is TrainCan's Canadian management level food safety program. It centres on the role of foodservice and food retail leaders in measuring risks, setting policies, and training and supervising employees. Pour le français clicquez ici


The course fee includes the invigilated exam that you must write after completing the online preparation course.

$ 149.00

Allergen Training For the Foodservice and Food Retail Industry 2nd Edition


While general food safety training courses provide basic information on food allergy, overall, the foodservice and food retail industries still need a more in-depth understanding of the seriousness of food intolerances, food allergies, and anaphylaxis.

$ 49.50

Applying HACCP Principles (TM) For The Food Service Industry


HACCP is being recognized as the most efficient way to ensure the safety of food products. This course follows the classic approach to Hazard Analysis Critical Control Point (HACCP) and covers the scientific basis and methodology of HACCP.

$ 119.00

BASICS.fst 4th Edition


This course will help you learn important information about food safety and how to do your job better. It has been designed to meet all of the recommended requirements of the Canadian Food Retail and Foodservices Code and Regulations. The course fee includes the invigilated exam that you must write after completing the online preparation course.

$ 65.00

Do you live in New Brunswick, Nova Scotia or Prince Edward Island?
Click below to purchase BASICS.fst ($65.00) and to take advantage of local health unit exam proctoring each month.
New Brunswick Residents   |   Prince Edward Island Residents

Cannabis in the Workplace: Management Training


Cannabis in the Workplace: Impairment Management Training provides participants with information about cannabis in the workplace, focusing on the issue of impairment and providing practical guidance to help develop and apply appropriate and effective policies and procedures.

This course has been designed for business owners, organizational leaders, and those with management responsibilities to gain a better understanding of government regulations and potential legal and HR issues surrounding Cannabis in the workplace.

$ 34.95

Cannabis in the Workplace: Training for Workers


Cannabis is the Workplace: Impairment Awareness Training for Workers aims to give employees the best possible understanding of the differences between medical and recreational cannabis, their responsibilities when using medical cannabis in the workplace, and employer responsibilities. This course explains the laws relating to human rights legislation and the duty to accommodate employees who have medical authorization to use cannabis.

This course has been designed to educate employees about cannabis in the workplace, focusing on the issue of impairment and providing practical information about their rights and responsibilities.

$ 19.95

COVID-19: General Canadian Workplace Safety


COVID-19: General Canadian Workplace Safety helps participants understand COVID-19, how it spreads, and general safe work practices to protect their health and the health of others.

Participants will learn about safe practices, including:

  • Proper Handwashing
  • Respiratory Hygiene
  • Social Distancing
  • Cleaning and Disinfection
  • The use of non-medical face masks and gloves
  • What to do if you become ill or are exposed to illness

*Note: This course is not appropriate for health care workers, or others who may work with, or in proximity to, patients diagnosed with COVID-19.



$ 29.95

Food Safety with Certified Thermometers and Instrumentation


Food Safety with Certified Thermometers and Instrumentation® is a thermometer training course for food handlers. While general food safety training courses provide basic information on thermometers, the foodservice and food retail industries still need a more in-depth understanding of the important role thermometers play in keeping food safe. The course will help workers learn important information about thermometers.  It will help them to do their job better.

 



$ 15.00

Gluten-Free Training for the Food Service and Hospitality Industry


Training designed for food handlers to understand the essential elements of a food service gluten-free program, what is involved in offering gluten-free food, why avoiding contamination matters, and how to plan and manage your system once it is in place.

$ 56.00

Respect and Inclusion in the Workplace


Diversity encompasses all of the ways that we are different from each other, including factors like ethnicity, culture, religion, age, gender, sexual orientation, and sexual identity. This course educates participants about acceptable and unacceptable workplace attitudes and behaviours, including discrimination, harassment, and bullying, identifies appropriate ways to respond, and provides practical strategies to support an inclusive workplace environment where everyone feels safe and respected. This course is endorsed by Safety Services Canada.

$ 44.95

Slip, Trip and Fall Prevention for the Hospitality Industry


Slips, trips and falls can occur in any workplace. Approximately 60,000 Canadian workers are injured each year due to slip, trip and fall injuries. This course will explain the common causes for these types of injuries and what preventative measure can be taken to reduce the risk of these kinds of injuries in the hospitality workplace.

$ 19.95

WHMIS 2015 (GHS)


WHMIS 2015 online course is based on the current 2015 legislation and meets the legislated requirement for general WHMIS training.  Employers must also provide workplace-specific training and instruction for each of the hazardous products in the workplace. 

WHMIS 2015 has come into effect with a transition period that lasts several years (full implementation by December 1, 2018). During this time, suppliers must fully comply with either WHMIS 2015 or with the “old” WHMIS (WHMIS 1988).   This means that there may be hazardous products in the workplace that use WHMIS 2015 labels, classifications and Safety Data Sheets and there may be hazardous products that use WHMIS 1988 labels, classifications and (Material) Safety Data Sheets. Pour le français clicquez ici

$ 34.95